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Quite simply Outsource becomes your "back office" for all those routine, mundane and time consuming tasks that your team has to do.  With those out of the way, you and your team can get on with more rewarding activities that provide value for your clients and increased revenue for you.  In a nutshell, by being able to use your team members more effectively you get much better productivity.   And better productivity means increased profitability.

Benefits of Outsourcing

  Fixed cost per assignment.
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You know exactly what your costs will be for each job processed as it is fixed. This means that the time consuming compliance element is handled for you at a far lower cost than you could do it internally leaving a higher margin for you.

  On time and on budget.
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You know your turnaround time before your work is processed. Couple this with the cost savings above and you have the certainty of delivering the job on time and on budget.

  Work-in-progress slashed.
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At no time should anyone in the practice "sit" on a job incurring unnecessary time and cost. Only when you have all the information from the client is it sent for processing where it is rapidly turned around and returned to you for review, sign off, presentation to the client and billing.

  Better cash flow.
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Because the "grunt" work is being rapidly processed for you, there are fewer problems within your practice in getting work out the door during peak periods. Typically, you will find that the number of jobs your team is able to handle will at least double. Therefore over the busy period you will double the work billed giving you huge cash flow benefits.

  Slashed salary-to-fee ratio.
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The impact of these factors is that your team is more productive handling up to twice the business in the same time for the same salary costs. Reduction in salary to fees ratio from the high 40%'s to the low 30%'s is not untypical.

  Increased fee income.
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Team members who previously spent time processing compliance work can be switched to more satisfying and higher value client advisory work. This better deployment of staff has a major impact on fee growth. In one practice fees have increased by 22% on last year.

  Occupancy cost savings.
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Your practice will be able to grow without the need to find hard to recruit, motivate and retain skilled team members. This reduces occupancy costs, computer and IT charges, software licenses. In one instance an increase in accommodation had been planned but, with staff being more productive, it was no longer required. Savings of around $20,000 p.a. in rental alone were achieved.

  Reduced "on costs."
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With staff performing more productively your fee base will grow but there will be no spiralling of "on costs" such as accident compensation, sick leave, annual leave, hiring of short term staff, etc. or other on costs. An intangible, but nevertheless real, benefit is that you no longer have the stress of dealing with under performing staff. The preparation work is now performed by highly trained and dedicated contractors

  Professional development more effective.
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You can focus on developing your team knowledge and skills in the areas of most value to your clients because they will have the time and attitude to make this professional development most effective. Time consuming training in mundane, compliance processing matters is no longer a demand. That is the outsourcer's responsibility; your only requirement is to keep your team up to date.

  Better work planning.
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You are in complete control. An estimated completion date is given for all jobs when submitted. Urgent jobs can be prioritised so that one submitted late in the day can be turned around by the next morning. This means that disruption caused by clients enquiring about the status of their work is eliminated. Team members focus on production rather than responding to client queries.

  Staff morale improves.
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This is a major benefit. With the need to do time consuming compliance work team members perform more enjoyable and rewarding activity and are happier. The whole atmosphere of the practice changes and, although almost impossible to accurately measure, a best guess assessment of around a 25% improvement in morale is realistic.

  Savings in staff costs.
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Significant further savings will be made in future years as staffs that leave are not replaced. Couple this with the growing confidence and skills of staff to handle higher value work and the dramatic reduction in *staff costs as a percentage of fees will continue. (* Actual figures available to bona fide enquirers)

  Low costs.
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We are confident that our processing fees are the lowest in the market which quite simply means that the profit on your compliance work will be far greater than you could achieve internally.

  Improved returns for practice owners.

 

 
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