A: Our turnaround time for standard accounting compliance work is 2 weeks. If something is urgent it can be turned around in 48 hours.Q: What is Connect Accounting's quality of work like?
A: Our quality of work is excellent. We promptly send through answers to queries and proactively contact our clients if necessary. Our work is completed to the standard you would expect of a senior accountant or junior manager based in New Zealand. We also have a team of senior accountants who review jobs prior to finalising.Q: What software systems do Connect Accounting
A: The Connect Accounting office is based in Mohali in India. The operations are run along the lines of an New Zealand CA firm with a high quality office and a qualified, high standard workforce who welcome client input. We have been outsourcing in India since 2007. All of our staff receive above award wages and conditions. We are a popular and well respected employer because we treat our staff well. All of our staff receive regular ongoing training and have structured career advancement opportunities. We have a very low staff turnover and many long serving employees. We encourage all our clients to visit our Indian office. If you would like to see some pictures of the office set up, please visit our website. If you would like to talk to an New Zealand accountant who has visited our Indian operations, we are very happy to supply you with a list of referees. And if you would like to visit our Mohali office, you are always welcome.
A: All our Connect Accounting staff speak English well and without a strong accent, so phone conversations run smoothly. We communicate with all clients via regular Skype meetings, as well as via regular emails covering both administrative and technical matters. If necessary, we help you get set up on Skype. We respond to queries and return calls and emails promptly.Q: How secure is my data?
A: We pride ourselves on making the process as easy and smooth as possible for all our clients. We have completed over 6000 New Zealand financial statements and tax returns. On a daily basis we deal with New Zealand tax law, reporting requirements and the subtleties of New Zealand business operations.Q: Will I deal with the same Connect Accounting staff
A: Each client has an allocated Connect Accounting team to do all their work. That way we can develop a good understanding of your business, your clients, how you work and any areas where you may require additional assistance."We have had a very positive relationship